Shipping Policy
Last updated: January 2026
At AceWatches, we aim to deliver your order in a safe, timely, and reliable manner. This Shipping Policy outlines how and when your orders are shipped.
1. Shipping Locations
We currently ship across India.
At this time, international shipping is not available unless explicitly mentioned on the product page.
2. Order Processing Time
- Orders are processed within 1–2 business days after successful payment confirmation
- Orders placed on weekends or public holidays will be processed on the next business day
- You will receive an order confirmation once your order is placed successfully
3. Delivery Timeline
Estimated delivery times are as follows:
- Metro cities: 3–5 business days
- Non-metro & rural areas: 5–8 business days
Delivery timelines may vary due to courier partner delays, weather conditions, festivals, or unforeseen circumstances.
4. Shipping Charges
- Shipping charges, if applicable, will be clearly displayed at checkout
- Any additional charges such as Cash on Delivery (if available) will be mentioned before order confirmation
AceWatches reserves the right to modify shipping charges at any time.
5. Courier Partners
We work with reliable third-party courier and logistics partners to ensure safe delivery of your orders.
Once the order is shipped, tracking details will be shared via email or SMS.
6. Order Tracking
After your order is dispatched, you will receive a tracking number to monitor your shipment status.
Tracking updates depend on the courier partner’s system and may take time to reflect.
7. Delivery Attempts
- Courier partners will make multiple delivery attempts
- If delivery fails due to incorrect address, unavailability, or refusal, the order may be returned to us
- Re-shipping charges may apply in such cases
8. Damaged or Missing Items
If you receive a damaged product or if any item is missing:
- Contact us within 48 hours of delivery
- Share clear photos or videos of the package and product
We will investigate and resolve the issue as per our policies.
9. Address Accuracy
Please ensure that your shipping address and contact details are accurate.
AceWatches is not responsible for delays or non-delivery due to incorrect or incomplete address details.
10. Delays Beyond Our Control
We are not responsible for delays caused by:
- Natural disasters
- Government restrictions
- Courier partner issues
- Force majeure events
11. Changes to Shipping Policy
AceWatches reserves the right to update this Shipping Policy at any time.
Any changes will be reflected on this page with an updated date.
12. Contact Us
For shipping-related questions or support, contact us at:
AceWatches
📍 Location: Chowk Bazaar
📧 Email: imzaid.shk123@gmail.com
🌐 Website: https://acewatches.store/
